Privacy Policy

Hearthstone Locators respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard information when you use our housing search services.

Information We Collect

How We Use Your Information

We use collected information to:

• Provide housing search and relocation services
• Communicate with you about properties and services
• Process service agreements and coordinate viewings
• Improve our services and website functionality
• Send relevant updates about Singapore housing market
• Comply with legal and regulatory requirements

Information Sharing

We do not sell your personal information. We may share information with:

• Property owners and landlords when facilitating viewings
• Service providers assisting with utilities or moving logistics
• Legal or regulatory authorities when required by law
• Professional advisors bound by confidentiality obligations

Data Security

We implement appropriate security measures to protect your information:

• Secure servers and encrypted data transmission
• Access controls limiting who can view your information
• Regular security audits and updates
• Staff training on data protection practices

Your Rights

Under Singapore's Personal Data Protection Act, you have the right to:

• Access your personal data we hold
• Request correction of inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your data (subject to legal requirements)
• Request data portability in common formats

Data Retention

We retain your information for:

• Active service period and 3 years thereafter for client records
• 5 years for financial and contract documentation
• Duration necessary to comply with legal obligations

Cookies and Tracking

Our website uses cookies to enhance user experience. For detailed information about cookies, please see our Cookie Policy.

Contact Us

For questions about this privacy policy or to exercise your rights: